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Thank You!

For every Custom Silk Scarf, Cilace donates a portion of the proceeds to the UNICEF(United Nations International Children‘s Emergency Fund). Your purchase will help this cause.

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About

The founder, Ms. Blair, is a 35-year-old patient with premature ovarian failure. Therefore, Blair began to re-examine her life and decided to use her own experience to awaken more women.

Cilace advocates the brand concept of "caring for women's hearts", using scarves and other fabrics as energy to care for and enhance women's beautiful spirits, building "nature" with "heart", opening up beauty with "nature", and giving women a better vitality.

The brand name Cilace is inspired by "Ceres", the goddess of grain and earth, representing abundance and the gift of nature, bringing peace and warmth.

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FQA

How to order?

If you want to order multiple items, fill out all the information for one item and add it to your cart. Then fill out the information for the second item and click "Add to Cart", etc. For example, if you buy 2 items and get 1 free, you will need to add 3 items for it to show up.

Are Customs Fees and Tariffs included?

At this time we include any customs fees or tarrifs for destination country during checkout.

How do I wash my silk scarves?

Care Instructions: When you feel your silk accessories needs a bath, hand wash them separately, in cold water, in a large bowl, and then hang or lay flat on a towel to dry. Ensure that you wash them individually to prevent any staining and bleeding of colors.

If you’d like a gentle, made for silk detergent, a gentle detergent is highly recommended to prevent bleeding of the dyed silk, we do not recommend use of regular laundry detergents or soaps.

Why use silk satin instead of polyester satin?

Silk satin is the only satin made from a natural material that's biodegradable, anti-microbial, naturally temperature regulating.

Other satins, like polyester, are the bad for our environment (polyester is petroleum based), don't breath, feel "plastic like", are not anti-microbial, nor are they moisture wicking.

Do you price match?

At Cilace, we want you to feel confident shopping with us! That’s why we offer a 7-Day Price Match Policy on our own promotional sales. Here's how it works:

Eligible Items:

The item must have been purchased directly from Cilace. We do not price match other retailers, third-party sites, or unauthorized sellers.
Price matching applies only to promotional sales we run on our website.
Your purchase must have been made up to 7 days before the start of the sale.
How to Request a Price Match:

If we lower the price of an item you purchased within 7 days prior to the sale, you can request a price match.
Simply contact our Customer Experience team at cilaceoffice@gmail.com with your order number and details.


Store Coupon Only:
Approved price matches will be issued as store coupon. Refunds will not be provided.
We value your loyalty and strive to offer the best shopping experience possible. If you have any questions, don’t hesitate to reach out to us!